Frequently asked questions

Find quick solutions to your queries from product details, to returns and exchanges.

Do you offer gift wrapping? Can I include a gift note?

We don't offer special gift wrapping, but each order comes packed in our custom-made boxes.
When is my payment captured?

Payment is captured at the time your order is placed. If you need to cancel your order, contact us as soon as possible. If it hasn't shipped yet, we'll issue a full refund.

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